Listing Policy

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In order to promote a safe, fair and enjoyable trading experience for all users, bidorbuy has established a set of listing policies.

This Listing Policy is mentioned in clause 4.4.4 of the Terms and Conditions of Use of this Site and must be adhered to by all users:

1. The following policies apply to all listings and are strictly prohibited:

1.1.Misrepresentation of items including:

1.1.1Creating titles and descriptions that do not accurately describe the item for sale.
1.1.2.Inappropriate use of brand names or other words for the purpose of attracting Buyers.

1.2.Anything that attempts to circumvent paying bidorbuy fees (e.g. selling a list of prices, selling a catalogue, cross sell or up selling). This includes listing items with nominal amounts in order to circumvent paying bidorbuy fees, get contact details from the Buyer, and advertise items for free or to increase positive ratings. Nominal amounts include 1c, 10c, KSh1 or any value that bidorbuy deems to be nominal.

1.3. Listing an item that requires an additional purchase, swop or trade in.

1.4. Listing of items where the Seller is not physically in possession of the goods for sale (for example listing an item as a "pre-order" or where the seller's shipment has not yet arrived). This excludes Sellers operating on a "dropship" or consignment basis where the Seller has a proven track record and an established relationship with a supplier that ships directly to their Buyers. Permission needs to be obtained from bidorbuy and approval is entirely at the discretion of bidorbuy.

1.5. Listing of items soliciting entries for a competition or charitable donations.

1.6. Listing of items in inappropriate categories.

1.7. Listing of multiple items that are the same or similar items that could be listed as a single listing.

1.8. An offer to give away a product or service for free (including the option to subscribe to a mailing list).

1.9.Bidding on your own items (including having friends, family or acquaintances bid on your items in an attempt to artificially inflate the price).

1.10. Including unreasonably high shipping costs in item listings.

1.11. Use of profanity or offensive language.

1.12. Specifically you may not list items that fit into the following categories:

1.12.1Stolen goods;
1.12.2Illegally imported goods;
1.12.3Banned substances and pharmaceuticals that require a prescription according to Kenyan law;
1.12.4Pirated or counterfeit goods of any nature, including software, movies, music, clothing, replica watches or any item that would infringe on copyright or trademark laws;
1.12.5Goods and services that could by nature be deemed to be harmful or dangerous, to persons or property either directly or indirectly;
1.12.6Goods and services of which the sale or export would be in contravention of any law; and
1.12.7Goods or services that according to bidorbuy's sole discretion may be deemed to be inappropriate for sale on this site.

1.13. No shipping or handling fees are to be charged on electronically distributed products.

1.14. bidorbuy may at its sole discretion remove any items from the site for any reason whatsoever.

1.15. Listing abuse, manipulation and excessive listing on bidorbuy.

In order to create a fair and level playing field, and provide an enjoyable and safe experience for Buyers, Sellers may not manipulate or abuse the listing service to get items featured more regularly, prominently or spam the bidorbuy website with multiple product listings. This is entirely at the discretion of bidorbuy and will be monitored on a case by case basis.

This also includes but is not limited to: repeated multiple relistings with short durations, keyword spamming, spamming categories with multiple items (with the same or similar items), and listing in the wrong categories. Users found abusing the system will be given a warning first, thereafter, if this activity continues, the Seller will be charged an excess Listing Fee of KSh1.00 per listing on their listings over and above their free listing allowance. The free listing allowance will be calculated as the greater of:

  • 100 listings per week (calculated from Sunday to Saturday).
  • The maximum number of sales by the Seller in any one week period over the past 6 weeks multiplied by 5.

1.16. Listing of Nazi related items

The following may not be listed:

  • Items or memorabilia displaying Nazi / Nazi-related icons, emblems and symbols, including Nazi SS, 3rd Reich and swastika.
  • Items, documentation or any matter promoting violence, hatred, racial prejudice or religious contempt.

The following items may be listed:

  • German World War II memorabilia that does not exhibit emblems, symbols or icons referring to the Nazi's (as indicated above).
  • German stamps and coins produced during the World War II period.
  • Books and documentaries detailing world history and events revolving around the World War II time period (which may exhibit imagery referencing Nazi's, the Nazi SS or the swastika).
1.17. Sellers may not offer lay-by's as a payment option to Buyers.

1.18. Charity auctions and requests for donations may not be listed without the prior consent of bidorbuy, you will need to provide the charity's NPO or Fund Raising number, including a letter from the charity confirming that you may collect funds on their behalf.

2. The following policies apply to all listings except those that do not incur Success Fees:

2.1.No external links are permitted (i.e. links other than those on the www.bidorbuy.co.ke domain) except when linking to a manufacture's web site e.g. linking to Nokia's web site for more information on a specific model of cell phone for sale.
2.2.No contact details of any sort (including telephone numbers and email addresses) are permitted in the description or in responses to questions from the Q & A facility, this includes advertising your business or services even if no contact details are included.

3. The following policies apply only to listings that do not incur Success Fees e.g. Classified listings and certain Auctions / Buy Now listings in the Property and Auto categories (see the Fee Rate Card for listings that do not incur a Success Fee)

3.1. Listings may include links to other third party web sites.
3.2. Listings may include contact details of the Seller.

Violation of this policy may result in a range of actions, including listing cancellations, suspension of your bidorbuy account and forfeiting of bidorbuy fees on cancelled listings.

 

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